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RESEARCH SERVICES

Giving you the Services and support that you need along the value chain of  research projects enabling you to continue

focusing on your core tasks

Overarching Process Management

Set-up & optimization of processes

Definition of roles and responsibilities

Implementation of standards & learnings

Conceptual Work 

Set-up of global tracking researches and CX programs 

Creation of One-Page & Short Summaries

Depending on your business questions, scattered information, data & insights from various sources will be put into one coherent picture in a format you need to work with

Communication of Research Results

Set-up of an internal intranet page

Writing articles about latest  researches outcomes

Preparation & facilitation of consumer/customer insights workshops 

Project Management

Creation of study documents: questionnaires, guidelines, storyline of reports, analysis

B2B, B2C, Qual, Quant

Facilitation of Customer Journey Mapping Workshops

Organisation and facilitation of internal customer journey mappings in order to understand customer pain points along a specific journey

Knowledge Management 

Set-up of a knowledge management environment, including systems and working ways

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