RESEARCH SERVICES
Giving you the Services & Support that you need along the value chain of research projects enabling you to continue focusing on your core tasks.
Overarching Process Management
Set-up & optimization of processes
Definition of roles and responsibilities
Implementation of standards & learnings
Conceptual Work
Set-up of global tracking researches and CX programs
Creation of One-Page & Short Summaries
Depending on your business questions, scattered information, data & insights from various sources will be put into one coherent picture in a format you need to work with
Communication of Research Results
Set-up of an internal intranet page
Writing articles about latest researches outcomes
Preparation & facilitation of consumer/customer insights workshops
Project Management
Creation of study documents: questionnaires, guidelines, storyline of reports, analysis
B2B, B2C, Qual, Quant
Facilitation of Customer Journey Mapping Workshops
Organisation and facilitation of internal customer journey mappings in order to understand customer pain points along a specific journey
Knowledge Management
Set-up of a knowledge management environment, including systems and working ways
