RESEARCH SERVICES
Giving you the Services and support that you need along the value chain of research projects enabling you to continue
focusing on your core tasks.
Overarching Process Management
Set-up & optimization of processes
Definition of roles and responsibilities
Implementation of standards & learnings
Conceptual Work
Set-up of global tracking researches and CX programs
Creation of One-Page & Short Summaries
Depending on your business questions, scattered information, data & insights from various sources will be put into one coherent picture in a format you need to work with
Communication of Research Results
Set-up of an internal intranet page
Writing articles about latest researches outcomes
Preparation & facilitation of consumer/customer insights workshops
Project Management
Creation of study documents: questionnaires, guidelines, storyline of reports, analysis
B2B, B2C, Qual, Quant
Facilitation of Customer Journey Mapping Workshops
Organisation and facilitation of internal customer journey mappings in order to understand customer pain points along a specific journey
Knowledge Management
Set-up of a knowledge management environment, including systems and working ways
